Step 1: Please bring your purchased products together with your original receipt (not your copy of the original receipt ) to the cashier desk at store.
Step 2: The staff will give you a MEV coupon equivalent to the value of the purchase, valid within 60 days since issuance. You can use MEV coupon to pay as cash.
Step 3: In case the exchanged items are out of stock, you can exchange another product with similar value.
- Without a receipt, M&S will not be able to issue an exchange
- MEV coupon will not be applied together with any other promotions at M&S
- If you want to purchase product with higher price, you have to pay the extra amount
- If you want to purchase product with lower price, M&S will not return the excess amount.
- Please check carefully your purchase before leaving stores
- Exchange can only conducted one time per receipt